用户名: 密码:    
切换为不分页显示
【论坛首页】→ 【工作⊕签证⊕海归】→ 主题:7digital Media Limited招收客服助理(Customer Service Assi...

字体:    回复
7digital Media Limited招收客服助理(Customer Service Assistant) 截止日期4月15日
frank1226(2010/4/6 2:51:11)  点击:88873  回复:0  IP:212.* * *
  Employer

  7digital Media Limited

  Job title

  Customer Service Assistant

  Closing date

  15/04/2010

  No of posts

  1

  Job categories

  Publishing, Media and Performing Arts

  Paid / unpaid

  Paid

  Salary

  £16,500

  Job description

  We're looking for a highly organised and enthusiastic individual to help manage user feedback and enquiries, assist in ongoing testing of our services, and ensure that our customers receive prompt responses. With exceptional communication skills and an ability to prioritise, the Customer Service Assistant will make a significant contribution to us and our users' experiences.

  The successful candidate will be proactive, assertive, display an upbeat attitude and be comfortable with responsibility. Due to the nature of digital media and retail, the preferred candidate may be required to work some weekends and beyond office hours.

  PRIMARY RESPONSIBILITIES INCLUDE:

  * Handling customer service issues, from responding to users to notifying our development and content teams of any outstanding issues

  * Updating help pages for stores, artists promotions and branded download stores powered by us

  * Dealing with any fraudulent issues that may arise

  * Contributing to the improvement of the user experience and usability of all services across the 7digital network

  Term: Permanent (Full-time)

  Location: Shoreditch, London

  Company Information

  Established in 2004, 7digital is a leading digital media delivery company based in London and operating globally. Combining our secure and robust technology platform with the broadest agreements within the digital media industry, we provide comprehensive digital download services to a wide range of partners around the world. We have worked with record companies, artists, FMCG brands, retailers, consumer electronics companies, fashion brands, advertising agencies and many other organisations looking to harness the power of digital entertainment to engage customers.

  With excellent potential for career advancement within the company, the position is ideally suited to a new graduate who wishes to develop a career in the music/digital media industry.

  Skills and Qualifications

  * Strong English communication skills

  * Candidates with excellent writing skills in German, French, Italian or Spanish will be given extra consideration

  * A good eye for detail and thorough analytical skills.

  * Enjoys a fast-paced work environment and daily challenges

  * Basic understanding of customer relationship management systems and/or prior experience in a customer-facing role

  * Basic understanding of the digital environment

  * Basic understanding of the music and new media industries and the key issues facing them

  * High level of computer literacy, including knowledge of different operating systems, internet browsers and a solid understanding of Microsoft Word, Excel and Outlook

  * Passion for music, video & digital media

  * Troubleshooting abilities

  How to apply

  To apply, please e-mail your CV and a covering letter. When applying for this position please ensure that the subject field contains the following text:

  "I am applying for CUSTOMER SERVICE ASSISTANT"

  N.B: If the subject does not contain the exact text above, your application

  For further details, please visit:

  about.7digital.net/Careers/Customer-Services/Customer-Services-Assistant

  Subject(s)

  Hotel and Leisure Management

  Arts and Humanities

  Languages

  Biological Sciences

  Business, Finance, Management and Accountancy

  Computer Science and Related

  Social Sciences and Economics

  Location(s)

  Greater London

  Full-time/part-time

  Full-time

  Permanent/Temporary

  Permanent

  Start date

  Now

  Additional timing information:

  Start of May (FULL TIME)


 导航:[上一篇下一篇] - [返回]
[本主题共0回复 | 每页显示30回复]

按用户名:  按标题:   按内容:       包括所有回复
【首页】→ 【工作⊕签证⊕海归】→ 回复:7digital Media Limited招收客服助理(Customer Service Assi...
标题:
    未登录!    

内容:
UBB:
匿名:×
专区:×
上传:
  

我们提供15个国家/地区的留学服务。您可以通过我们免费申请海外的10所大学,但是每个国家最多只能申请8所。免费申请的国家包括:英国 / 澳大利亚 / 新西兰 / 加拿大)。收费申请的国家包括:美国 / 香港 / 澳门 / 新加坡 / 爱尔兰 / 德国 / 荷兰 / 丹麦 / 瑞典 / 西班牙 / 马耳他 。海外大学查找

我们提供英国 / 美国 / 澳大利亚 / 新西兰 / 加拿大 / 爱尔兰的幼儿园,小学,初中,高中的私立学校(也称私校或独立学校)申请。海外私校查找

我们是英国签证移民署授权的顾问,我们提供各类英国签证和移民服务。签证类型和价格

我们的课程辅导补习覆盖英国的小学,初中,高中,大学,以及各类语言,备考,艺术辅导。辅导类型和价格

我们提供英国语言学校以及夏令营的申请服务。 语言学校查找 夏令营查找